T+C's

Terms & Conditions

The Sweet Shop Company Ltd

Last updated: July 2026

1. About Us

These Terms & Conditions apply to all purchases made through The Sweet Shop Company Ltd website.

By placing an order, you agree to these Terms & Conditions.

2. Products

All products are handmade and may vary slightly in appearance, decoration, colour and finish from photographs displayed on our website.

We reserve the right to amend product recipes, ingredients, decorations or packaging where necessary.

3. Allergens

Our products may contain or come into contact with:

  • Milk

  • Nuts

  • Peanuts

  • Soy

  • Wheat/Gluten

Customers are responsible for reviewing ingredient and allergen information before purchasing.

If you have a severe allergy, please contact us before ordering.

4. Pricing

All prices are shown in Pounds Sterling (£).

We reserve the right to amend prices without notice.

5. Orders

An order is accepted once payment has been successfully processed.

We reserve the right to refuse or cancel orders where necessary.

6. Delivery

Delivery dates are estimates only and cannot be guaranteed.

We are not responsible for delays caused by couriers, adverse weather conditions or circumstances outside our reasonable control.

Risk in the products passes to the customer upon delivery.

7. Refunds & Replacements

As our products are made fresh to order and are perishable food items, we do not offer refunds for change of mind.

Where products arrive faulty, damaged or incorrect, we may offer a replacement product or gift voucher in accordance with our Refund & Replacement Policy.

8. Intellectual Property

All content on this website, including photographs, logos, branding, graphics and text, remains the property of The Sweet Shop Company Ltd and may not be copied or reproduced without permission.

9. Limitation of Liability

To the fullest extent permitted by law, our liability shall be limited to the value of the products purchased.

Nothing in these Terms excludes any rights that cannot legally be excluded under UK law.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

11. Contact

The Sweet Shop Company Ltd
Email: order.thesweetshopcompany@gmail.com

Malteser Crunch

Luxury Medjool date filled with a light malt chocolate centre, enrobed in milk chocolate, finished with a whole Malteser and gold finish.

Bueno Cream

Luxury Medjool date filled with creamy Kinder chocolate, enrobed in white chocolate with a gold finish, finished with a slice of Kinder Bueno.

Terry's Chocolate Orange

Luxury Medjool date filled with smooth chocolate orange, enrobed in milk chocolate with a touch of gold leaf, finished with a piece of Terry’s Chocolate Orange.

*NF

Raspberry Bliss

Raspberry Bliss

Luxury Medjool date filled with a rich raspberry centre, enrobed in dark chocolate, finished with a bright pink shimmer and freeze-dried raspberries.

*DF,GF,NF
Suitable for Vegans

Lotus Biscoff

Luxury Medjool date filled with Lotus Biscoff spread, enrobed in milk chocolate, finished with Biscoff crumb and a slight gold shimmer.

*DF,NF
Suitable for Vegans

Twix Truffle

Luxury Medjool date filled with a soft caramel centre and biscuit crunch, enrobed in milk chocolate with a golden finish, finished with a thin slice of Twix.

*NF

Salted Peanut Butter

Luxury Medjool date filled with smooth peanut butter, enrobed in dark chocolate, finished with crushed peanuts and a pinch of sea salt.

*DF,GF

Suitable for Vegans

Pistachio Luxe

Luxury Medjool date filled with smooth pistachio cream, enrobed in white chocolate with a rose gold finish, finished with chopped pistachios and delicate edible rose petals.

*GF

Chocolate Cherry

Luxury Medjool date filled with a chewy cherry centre, enrobed in dark chocolate, finished with cherry pieces and a pinch of sea salt.

*DF,GF,NF
Suitable for Vegans